About the Role
Key Responsibilities and Accountabilities:
Customer Care:
Provide assistance with daily living activities, including personal care, meal preparation, medication reminders, and companionship in accordance with the stipulated care within the documented care plan giving consideration to changing needs, adapting care delivery to the needs of the customer at the time of visits. Reporting any noted changes via the relevant channels. Ensure the comfort, well-being, and safety of customers at all times, aligning with our commitment to Genuine Compassion.
Communication:
Communicate effectively with customers, their families, and the Care Team, ensuring clear and respectful interactions. Seek guidance and support from senior care professionals when needed to enhance communication skills.
Observation and Reporting:
Observe and report any changes in the customer's condition or needs to senior care professionals. Maintain accurate records of care activities and customer progress, aligning with our attention to detail and commitment to Loyal Reliability. Observe Care Workers in practice to support them to deliver best practice throughout their care career.
Training and Development:
Participate in training and development programs to enhance your care skills and knowledge. Embrace feedback and guidance as tools for personal and professional growth, reflecting our commitment to Adaptive Respect. Lead and supervise a team of Care Workers, providing guidance, support, and mentorship to enhance their skills and knowledge.
Safety and Compliance:
Follow safety guidelines, infection control measures, and all relevant policies and procedures, ensuring compliance with health & social regulations.
Team Collaboration:
Collaborate with colleagues within the Care Team to deliver comprehensive care to customers, embodying our Unified Collaboration value. Support other team members as needed and contribute to a positive and supportive team environment.
Requirements
Qualifications:
Level 3 qualification in Health and Social Care..
Experience:
Previous experience in a care role is essential (minimum 1 year).
Skills:
Effective communication skills, both verbal and written.
Strong interpersonal skills to build rapport with customers and their families.
Willingness to learn, adapt, and grow in the care profession, reflecting your commitment to a positive attitude and a collaborative mindset.
Characteristics:
Compassionate and empathetic with a strong commitment to upholding ethical standards in care.
Strong work ethic and commitment to providing high-quality care.
Other:
Availability to work flexibly, including evenings, weekends, and holidays.
A sense of responsibility for the well-being of customers and a commitment to providing compassionate care.
Driver’s licence and access to a vehicle for business use would be beneficial but not essential.
This role is subject to a Disclosure and Barring Service Check at enhanced level. Cost to be met by the candidate.
Benefits & Pay
Benefits of Joining Our Team:
Excellent Pay with Rewards and Bonuses: We believe in recognizing and rewarding your hard work and dedication.
Pension Scheme: Plan for your future with our pension scheme, ensuring financial security in the long term.
Training and Qualifications: We're committed to helping you reach your full potential. Access comprehensive training and qualifications to enhance your skills and knowledge.
Excellent Career Progression Routes: Whether you're starting your career or looking to advance, we offer clear and achievable career progression routes within our organization.
Dynamic and Approachable Management: Our management team is dedicated to supporting you and fostering a positive work environment.
Access to Our Employee Wellbeing Programme (Private): Your well-being matters. Enjoy access to a private well-being program designed to support your physical and mental health.
Team Wellbeing Events: We believe in building strong connections. Participate in team well-being events to foster camaraderie and relaxation.
Extended Family and Friends Social Events: We're like a family. Join our extended family and friends for social events that create lasting memories.
Access to Private Counselling: Your emotional well-being is essential. Access private counseling services to support your mental health needs.
At Affexa Care Services, we not only value your contributions but also prioritize your well-being, growth, and happiness as a part of our dedicated team. Join us to make a meaningful impact on the lives of those we serve and experience a fulfilling career journey.