Complex Care

Our complex care & support is a more intricate and detailed care package, with services coming together to enable an individual to remain safe, healthy and well at home. 

Who is Complex Care for?

Designed for those wanting to remain at home with either a significant, on-going health condition or profound social care need. The individual will need specialist on-going support and care.

Complex Care can also be for those wishing to remain home as they reach end stages of their life. 

What is Complex Care?

Complex Care also known as long-term care or continuing care. Is as suggested by the name, a more specialised package of support which involves a multidisciplinary health and social care team. All supporting individuals to remain healthy in their home. 


All of the support and care provided will be uniquely tailored around the individual and their needs and preferences. No matter what condition that we might be supporting we want our service users to feel fully involved and empowered to make their care how they want it.

Time Critical Visits

Tailored Personal Care

Medication Support & Administration

Diet and weight support

PEG maintenance

Fluid & Hydration

Wound Support

Just a few things we can support with

What we offer

A true caring ethos
Our Care Practitioners care & support with compassion and dignity.


We want all of our customers to feel part of our Affexa family. All of our team are chosen because they met our stringent requirements. Which includes the important question -

'Would we want them to care for our Mum or Dad? 

Continuity & Companionship

We ensure all of our team are truly dedicated to each and every one of their service users. Building a trusting professional relationship, our Care Practitioners will be assigned to a selection of service users which means a familiar face each time, becoming a regular companion. 


Our promise to this continuity means we can identify any changes in health or well-being quickly, enabling us to support you in accessing the appropriate services. 

Knowledgeable and Skilled Care

Our highly trained Care Practitioners who can support with different levels of care, have all received national recognised training (Level 2 or above) in Health and Social Care.


With those who are supporting with more complex needs from End of Life care plans to PEG devices and feeds receiving external training to ensure they are able to offer the very best. 

Call Us 

Give our friendly team a call on 01785 291091

Arrange a home visit from our Customer Care Team

This gives you a chance to meet us and for us to ensure we get to know you. If happy we will start ensuring you have all the necessary equipment (if required) and complete with you our Initial Assessments.

Confirm a Start Date
Together we will come up with a start date, for your care & support to commence. We can usually start within a a few days after our home visit.

Getting Started




A team who deliver

Quality & high standard

Keeping people safe at



Dignity, Respect & Choice

Offering a chance to get

Out & About

Helping to maintain

Our friendly office team are available between
9:30am - 5:00pm  Monday - Friday

01785 291091

Need to talk about your care needs?

Call US

01785 291091

Mon - Fri
9:30 - 5:00


To ask a question or enquire about our services fill out the form below and we will be in touch.

Affexa Care Living Wage
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 01785 291091

CQC Registered Provider: 1-2166627831

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© Affexa Limited, 2020

Affexa Care Services is a trading name of Affexa Limited. Registered in England and Wales.

Registered Number: 09468309.

Registered Office: Unit 18 BIC, Gate Court, Staffordshire Technology Park, Stafford, ST18 0AR