With nearly 20 years' experience working within the Health and Social Care sector, driven by his passion to look after people, Ben worked from the ground up, taking on various roles and positions across various settings.
Working hard as a care worker he developed experience first hand of Adult Social Care. Moving from nursing facilities, residential homes, to day centres and even trying out pre-hospital emergency medicine. It was not until he found a position supporting individuals in their own homes that he truly settled.
This was because he was seeing first hand the benefits of people being cared for in their own homes and the freedom it offered in comparison to institutionalised care.
Whilst working within a number of Staffordshire's home care agencies, Ben's desire for change and improvement grew.
He then went on to study Leadership and Management of Health and Social Care to further develop his knowledge and skills needed as a Registered Manager and a provider of social care services. It was then, Affexa was born.
Committed to driving change & improvements
Passionate about raising Standards in Adult Care
Knowledgeable & Experienced in the sector
I have always had a natural passion for helping and caring for others. This started when, during my school years, I volunteered to support the elderly at a local residential care home and then completed work experience in a different care setting. I enjoyed making a difference to someone's life.
Unfortunately, care had a bad reputation. As seen in the media, services are constantly criticised for the low paid wages, poor training of staff, a decline in standards, and high staff turnover, resulting in poor continuity of care - I wanted to drive change.
From past experiences, I have been astounded by the number of service providers out there offering similar care and support services. I tried to drive change, share ideas and improve practice within the organisations where I held employment. However, when working within someone else's organisation, there is a limit as to the changes that would be made and there are restrictions on the development of further services which I believe individuals could benefit from.
By listening to service users, their families, and staff of the sector, it is now my aim with Affexa Care Services to attempt to address these issues and maintain a person-centered attitude and belief to restore some positivity of such an essential industry.