Ben has had over 15 years' experience within the Health and Social Care sector, working within many settings including residential care, nursing homes, prehospital emergency medicine, community settings and specialist secure facilities.
It was when Ben found Domiciliary Care that he found a true passion for supporting people to remain in their own homes for as long as possible. Whilst working within a number of Staffordshire's home care agencies, Ben's desire for change and improvement grew.
Ben went on to study a qualification in Leadership and Management of Health and Social Care, helping to further develop his knowledge and skills needed as a Registered Manager and a provider of social care services.
Ben is passionate and driven to ensure that care and support services at home are of the highest standard possible.
I have always had a natural passion for helping and caring for others. This started when, during my school years, I volunteered to support the elderly at a local residential care home and then completed work experience in a different care setting. I enjoyed making a difference to someone's life.
Unfortunately, care has a bad reputation. As seen in the media, services are constantly criticised for the low paid wages, poor training of staff, a decline in standards, and high staff turnover, resulting in poor continuity of care. I wanted to drive change.
From past experiences, I have been astounded by the number of service providers out there offering similar ‘care and support services’. I tried to drive change, share ideas, and improve practice within organisations where I have held employment. However, when working within someone else’s organisation, there is a limit as to the changes that can be made and there are restrictions on the development of further services which I believe individuals could benefit from.
By listening to service users, their families, and staff of the sector, it is now my aim with Affexa Care Services to attempt to address these issues and maintain a person-centered attitude and belief to restore some positivity of such an essential industry.